The telephone number format can be set in the snapADDY Grabber and in the Dahbord:

1) In the grabber:

1. Click on the gear symbol to go to the "General settings".
2. Click here on "Telephone number preset" and select your desired format.

2) In the dashboard:

1. Go to and log in.
2. Click on the small arrow to the top, right of your e-mail address and then on "Manage organization".
3. Click on "Change settings.
4. Scroll down a bit. Here you will find the selection options for the telephone number format. You can also define this for your entire company.