The telephone number format can be set in the snapADDY Grabber and in the Dahbord:
1) In the grabber:
1. Click on the gear symbol to go to the "General settings".
2. Click here on "Telephone number preset" and select your desired format.
2) In the dashboard:
1. Go to www.app.snapaddy.com and log in.
2. Click on the small arrow to the top, right of your e-mail address and then on "Manage organization".
3. Click on "Change settings.
4. Scroll down a bit. Here you will find the selection options for the telephone number format. You can also define this for your entire company.