There are several ways to grab contact data.
However, the contact data must always be marked with the mouse.
Afterwards they can be grabbed...
...by pressing STRG+C+C (Windows) or CTRL+C+C (Mac).
...with the right mouse button via the "Grab contact data" button.
...via the crocodile icon in the upper right corner of the menu (for Outlook only)
Here you can find the corresponding video: